Legal terms for access and wallets
Our Legal terms describe the conditions for opening and using an account, including accurate registration details, phone verification and protection of your login credentials. We record wallet actions so you can match a deposit or withdrawal request with its status, including activity through DANA, OVO, GoPay,
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QRIS, bank transfer or virtual account. A payment name on your account must match the route used for the request when verification requires it. Access depends on local law and may be unavailable where local rules do not permit the relevant activity. We can pause an
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account while checking identity, duplicate registrations, unusual access or a payment dispute. The terms also explain policy changes, account closure requests and the contact route for questions about a decision.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.